📞 FlexPBX Extension Testing Guide

🚀 Ready to Test Extensions

1. First - Run Admin Self-Check:

# Via web browser:
https://flexpbx.devinecreations.net/api/admin-self-check.php
Via SSH:

cd /home/flexpbxuser/public_html
php api/admin-self-check.php

This will:

• ✅ Automatically chmod 755 all scripts


• ✅ Verify all configuration files


• ✅ Check admin interface readiness


• ✅ Confirm test extension setup

2. Test Extension 2001 Configuration:




Extension: 2001
Username: techsupport1
Password: Support2001!
Server: flexpbx.devinecreations.net
Port: 5070
Domain: flexpbx.local

3. SIP Client Setup:


Recommended Clients:

• Desktop: X-Lite, Zoiper, 3CX Phone


• Mobile: Zoiper, Linphone


• Web: WebRTC SIP client

Settings:


• Account Name: FlexPBX Test


• User ID: techsupport1


• Password: Support2001!


• Domain: flexpbx.devinecreations.net


• Port: 5070


• Transport: UDP


• STUN Server: stun.l.google.com:19302 (optional)

4. Test Call Scenarios:

Internal Calls:



• Call 101 → Main IVR (test menu navigation)


• Call 1000 → Sales Manager


• Call 1001 → Sales Rep 1


• Call 2000 → Support Manager


• Call 8000 → Main Conference Room

Queue Testing:



• Call 101, Press 1 → Sales Queue (corporate hold music)


• Call 101, Press 2 → Support Queue (ambient hold music)


• Call 101, Press 4 → Direct to extension 2001

Audio Quality Tests:



• Call 9196 → Echo test (verify audio path)


• Dial *97 → Voicemail access


• Test DTMF: Press all digits 0-9, *, # during calls

Conference Testing:



• Call 8000 → Join main conference (up to 50 participants)


• Call 8001 → Sales meeting room


• Call 8002 → Support team room

5. External SIP Testing:


From Callcentric or other SIP provider:


sip:101@flexpbx.devinecreations.net    (Main IVR)
sip:2001@flexpbx.devinecreations.net   (Your test extension)
sip:8000@flexpbx.devinecreations.net   (Conference room)

6. Outbound Testing:


From extension 2001:

• US/Canada: Dial 9 + 1 + 10-digit number


• International: Dial 9 + 011 + country + number


• Emergency: Dial 911 (routes via Callcentric)

7. Admin Panel Testing:


Trunk Management:

• https://flexpbx.devinecreations.net/admin/admin-trunks-management.html


• Test trunk status, edit passwords, verify connectivity

Extension Management:


• https://flexpbx.devinecreations.net/admin/admin-extensions-management.html


• View extension status, edit passwords, manage permissions

Google Voice Integration:


• https://flexpbx.devinecreations.net/admin/admin-google-voice.html


• Test OAuth setup, SMS management, voicemail

8. Expected Results:



• ✅ Registration: Extension registers within 5 seconds


• ✅ Audio Quality: Clear HD audio with G.722 codec


• ✅ DTMF Recognition: Immediate response to button presses


• ✅ Hold Music: Starts within 3 seconds when placed on hold


• ✅ Queue Announcements: Position announcements every 30 seconds


• ✅ Conference Audio: Clear multi-party audio mixing

9. Troubleshooting:


Can't Register:

• Check firewall allows port 5070


• Verify extension 2001 is enabled in config


• Try different SIP client

No Audio:


• Check NAT/firewall for RTP ports 10000-20000


• Enable STUN in SIP client


• Try different codec (G.711 instead of G.722)

Can't Make Calls:


• Verify FlexPBX service is running


• Check extension has outbound permissions


• Test with internal calls first (101, 8000)

🎯 Ready to Test!

Everything is configured and ready. Start with extension 2001 registration, then test internal calls to 101 (IVR) and 8000 (conference room).