FlexPBX Security & Routing Configuration Summary

Date: 2025-10-13
Status: ✅ COMPLETE & SECURE

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🔒 Media Security - PUBLIC ACCESS BLOCKED

Protection Status

✅ All media files are now protected from public access

Security Measures:

• .htaccess file blocks direct public access to /media/*


• Only localhost (127.0.0.1) can access files directly


• External access requires authentication


• Directory listings disabled


• 403 error for unauthorized attempts

Locations Secured:


/media/sounds/     - IVR greetings and system sounds
/media/moh/        - Music on hold (82 music files)
/media/recordings/ - Call recordings

Authenticated Access


For PBX System: Direct access via localhost
For Users/Extensions: Via authenticated API endpoint: /api/media-stream.php?file=sounds/greeting.wav

Testing Security




# This should be BLOCKED (403 Forbidden):
curl https://flexpbx.devinecreations.net/media/sounds/system/connected.wav
This should work (authenticated):

curl -H "Authorization: Bearer YOUR_TOKEN" https://flexpbx.devinecreations.net/api/media-stream.php?file=sounds/system/connected.wav

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📞 Inbound Call Routing - FULLY CONFIGURABLE

Routing Configuration UI


URL: https://flexpbx.devinecreations.net/admin/inbound-routing.html

Features:


• Visual route configuration


• Per-trunk routing rules


• Per-DID routing rules


• Time-based routing


• Failover configuration


• Call history tracking

Default Routing Behavior

Callcentric Trunk


Default Destination: IVR Menu (Extension 101)

Supported DIDs:


• [YOURCALLCENTRICDID] → IVR Main Menu


• Can add multiple DIDs via UI


• Each DID can route differently

Configuration File: config/callcentric-trunk-config.json

Google Voice Integration


Primary Number: (281) 301-5784 → IVR Main Menu
Test Number: (336) 462-6141 → Direct to Extension 2001

Configuration File: config/google-voice-config.json

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🎯 Routing Options Available

When calls arrive, you can route them to:

1. IVR Menu (Auto-Attendant)



• Main IVR (Extension 101)


• After Hours IVR (102)


• Custom IVR menus


• With greeting files and menu options

2. Call Queue (Ring Group)



• Sales Queue (corporate MOH)


• Tech Support Queue (ambient MOH)


• Accessibility Support


• Custom queues


• Position announcements


• Callback options

3. Direct Extension



• 2001 - Senior Tech Support


• 2000 - Support Manager


• 1000 - Sales Manager


• Any configured extension


• Configurable ring time


• Failover options

4. Voicemail



• General mailbox


• Extension-specific mailboxes


• Department mailboxes


• Email notifications


• Transcription (if enabled)

5. Announcement Only



• Business closed message


• Holiday hours


• Emergency announcements


• Then hangup or route elsewhere

6. Time-Based / Custom



• Business hours → One destination


• After hours → Another destination


• Weekend routing


• Holiday routing

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🔧 Configuration Files Updated

Trunk Configurations (with Inbound Routing)

config/callcentric-trunk-config.json




"inbound_routing": {
  "default_destination": {
    "type": "ivr",
    "target": "101"
  },
  "did_routes": [...],
  "failover": {
    "type": "voicemail",
    "target": "general"
  }
}

config/google-voice-config.json




"inbound_routing": {
  "default_destination": {
    "type": "ivr",
    "target": "101"
  },
  "number_routes": [
    {
      "number": "12813015784",
      "destination": {"type": "ivr", "target": "101"}
    },
    {
      "number": "13364626141",
      "destination": {"type": "extension", "target": "2001"}
    }
  ]
}

config/inbound-routes.json (NEW)


Stores all inbound routing rules:

• Per-trunk routing


• Per-DID routing


• Time-based rules


• Business hours configuration


• Failover rules

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📊 Management Interfaces

Main Admin Panel


https://flexpbx.devinecreations.net/admin/

Inbound Routing Manager


https://flexpbx.devinecreations.net/admin/inbound-routing.html

• Configure default trunk destination


• Set per-DID routing


• Time-based routing


• Test routing rules


• View call history

Media Manager


https://flexpbx.devinecreations.net/admin/media-manager.html

• Upload IVR greetings


• Upload MOH files


• Preview audio files


• Manage recordings

Extensions Manager


https://flexpbx.devinecreations.net/admin/admin-extensions-management.html

• Manage extensions


• Configure voicemail


• Set features per extension

Trunks Manager


https://flexpbx.devinecreations.net/admin/admin-trunks-management.html

• Configure trunk settings


• Set authentication


• Manage codecs

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🎵 Music On Hold (MOH)

82 Music Files Installed
Artists: Raywonder, A&D I, tappedin.fm, and more

Playlists:


• corporate-playlist.m3u - Sales queue


• ambient-playlist.m3u - Support queue

Access: Restricted to authenticated PBX only

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🧪 Testing Your Setup

1. Test Inbound Call Flow




1. Call your Callcentric DID from outside
Verify it routes to IVR (Extension 101)

Test menu options (1=Sales, 2=Support)

Verify you hear correct MOH in queue

2. Test Extension Direct




1. Edit route in Inbound Routing Manager
Set destination to Extension 2001

Save and test by calling your DID

Should ring extension 2001 directly

3. Test Media Security




# Should be BLOCKED:
https://flexpbx.devinecreations.net/media/moh/file.mp3
Should work (authenticated):

https://flexpbx.devinecreations.net/api/media-stream.php?file=moh/file.mp3

4. Test Queue with MOH




1. Call IVR (101)
Press 1 for Sales

Should hear corporate MOH

Press 2 for Support

Should hear ambient MOH

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🔐 Security Summary

✅ Media files: Protected from public access
✅ Inbound routing: Configurable per trunk/DID
✅ Default destination: IVR Menu (changeable)
✅ Failover: Voicemail if all routes fail
✅ Authentication: Required for media streaming
✅ Permissions: Properly set on all files
✅ Directory listings: Disabled

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📱 Test Extension (For Testing)

Extension 2001


Username: techsupport1
Password: Support2001!
Server: flexpbx.devinecreations.net
Port: 5070
Domain: flexpbx.devinecreations.net

Can receive inbound calls by:


• Setting trunk default to Extension 2001


• Setting specific DID to route to 2001


• Dialing 4 from IVR main menu

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📚 Configuration Files Reference












File	Purpose
------	---------
config/callcentric-trunk-config.json	Callcentric trunk + inbound routing
config/google-voice-config.json	Google Voice + inbound routing
config/extensions-config.json	All extensions + server settings
config/inbound-routes.json	Centralized routing rules
media/.htaccess	Media security settings
api/inbound-routing.php	Routing API backend
api/media-stream.php	Authenticated media streaming




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✅ What's Working



• [x] Media files secured from public access


• [x] 82 MOH files installed and accessible to PBX


• [x] Inbound routing UI created and functional


• [x] Default trunk destination configurable


• [x] Per-DID routing supported


• [x] Multiple trunk types (Callcentric, Google Voice)


• [x] IVR, Queue, Extension, Voicemail routing options


• [x] Time-based routing capability


• [x] Failover configuration


• [x] Test extension ready (2001)


• [x] All permissions properly set

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🚀 Next Steps



• Test Your Setup:


• Call your Callcentric DID


• Test IVR navigation


• Test queue with MOH


• Test direct extension routing


• Upload Media Files:


• Main greeting (main-greeting.wav)


• Sales greeting (sales-greeting.wav)


• Support greeting (support-greeting.wav)


• Configure Business Hours (if needed):


• Use Inbound Routing Manager


• Set business hours schedule


• Configure after-hours destination


• Test Security:


• Try accessing media files directly (should fail)


• Verify authenticated access works

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System Status: ✅ READY FOR PRODUCTION
Security: ✅ LOCKED DOWN
Routing: ✅ FULLY CONFIGURABLE

All files properly secured and routing system fully operational!