FlexPBX System Status Report

Generated: 2025-10-13

✅ Media System - READY

Media Upload Interface

URL: https://flexpbx.devinecreations.net/admin/media-manager.html

Features:

• Drag & drop file upload


• Audio preview with playback controls


• Support for WAV, MP3, GSM formats


• Organized by type (Sounds, MOH, Recordings)


• File management (upload, preview, delete)

API Endpoint: /api/media-upload.php

Directory Structure




/home/flexpbxuser/public_html/
├── media/
│   ├── sounds/          # IVR greetings & system sounds
│   │   └── system/      # 6 system notification files
│   ├── moh/             # Music on Hold
│   └── recordings/      # Call recordings
└── uploads/
    └── media/           # Upload staging area

📞 Test Extension - CONFIGURED

Extension 2001 (Primary Test Line)




Extension: 2001
Username: techsupport1
Password: Support2001!
Server: flexpbx.devinecreations.net
Port: 5070
Domain: flexpbx.devinecreations.net

Purpose: Senior Tech Support
Features:


• Queue member: tech-support


• Voicemail enabled


• Screen sharing, remote access, escalation


• Skills: hardware, software, network

🎵 IVR & MOH System - CONFIGURED

IVR Main Menu (Extension 101)


Options:

• 1 = Sales Queue


• 2 = Tech Support Queue


• 3 = Billing


• 4 = Direct to 2001


• 7 = Accessibility Support


• 0 = Operator

Required Files (upload via Media Manager):


• main-greeting.wav


• sales-greeting.wav


• support-greeting.wav


• accessibility-greeting.wav

Music on Hold Classes



• corporate - Sales queue


• ambient - Tech support queue

📱 Callcentric Integration - CONFIGURED

Trunk: CallCentric Primary
Server: sip.callcentric.com:5060
Auth User: raywonder
Codecs: G.722, ulaw, alaw, g729
DTMF: RFC2833

Outbound Dialing:


• 9 + 10-digit = US/Canada


• 9 + 011 + number = International


• 911 = Emergency

🔧 Testing Instructions

1. Register SIP Client


Use Extension 2001 credentials with any SIP client (Zoiper, Linphone, etc.)

2. Upload Media Files



• Go to: https://flexpbx.devinecreations.net/admin/media-manager.html


• Upload IVR greetings and MOH files


• Preview uploaded files with built-in player

3. Test Internal Calls



• Dial 101 = IVR menu


• Dial 1001-1009 = Sales team


• Dial 2002-2003 = Other support agents


• Dial 8000-8003 = Conference rooms

4. Test Outbound via Callcentric


From extension 2001, dial:

• 9-YOURMOBILENUMBER

5. Test Inbound


Call your Callcentric DID from outside → Should reach IVR

6. Test Special Codes



• *97 = Voicemail


• 9196 = Echo test


• 78/79 = DND on/off

📊 System URLs











Service	URL
---------	-----
Media Manager	https://flexpbx.devinecreations.net/admin/media-manager.html
Admin Panel	https://flexpbx.devinecreations.net/admin/
Extensions Manager	https://flexpbx.devinecreations.net/admin/admin-extensions-management.html
Trunks Manager	https://flexpbx.devinecreations.net/admin/admin-trunks-management.html
Google Voice Config	https://flexpbx.devinecreations.net/admin/admin-google-voice.html
API Status	https://flexpbx.devinecreations.net/api/status




✅ Completed Setup



• [x] Media directory structure created


• [x] Media upload interface with preview


• [x] Audio playback controls


• [x] File management API


• [x] IVR system configured


• [x] MOH system configured


• [x] Test extension (2001) ready


• [x] Callcentric trunk configured


• [x] Domain updated to flexpbx.devinecreations.net


• [x] Permissions set correctly

🚀 Next Steps



• Upload IVR greeting files via Media Manager


• Upload MOH audio files


• Register extension 2001 on SIP client


• Test call flows


• Verify Callcentric trunk registration

📖 Documentation



• Full Testing Guide: /TESTING-GUIDE.md


• Media Documentation: /media/README.md

Status: ✅ READY FOR TESTING