Inbound Call Routing

Configure where incoming calls from your trunks are routed

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Select Route Type

IVR Menu

Auto-attendant

Call Queue

Ring group

Conference

Meeting room

Extension

Direct dial

Voicemail

Leave message

Announcement

Play message

Time-Based

Hours routing

IVR Menu Configuration

Select IVR Menu

Greeting File

Call Queue Configuration

Select Queue

Music on Hold

Announce position in queue

Conference Bridge Configuration

Select Conference Room

Entry Announcement

Join muted by default

Extension Configuration

Select Extension

Ring Time (seconds)

If No Answer

Voicemail Configuration

Voicemail Box

Email Address

Send email notifications

Announcement Configuration

Audio File

After Announcement

Time-Based Routing Configuration

Business Hours Destination

After Hours Destination

Business Hours Schedule

Weekdays

Timezone